Managed services from the largest and most experienced team of EPM Specialists in the world
As EPM environments become larger and more complex, the challenge of managing and supporting them has become an issue for many organisations. With the technology continually evolving and the difficulties associated with building and maintaining the expertise required to successfully support these environments in-house increasing, many organisations have begun looking externally to find solutions to augment or replace their internal capacity.
inlumi will work with you as a true partner, proactively managing the complete EPM layer and supporting tools, while remaining up to date with the latest developments in information technology. inlumi’s managed services are delivered by a dedicated team of specialists many of whom have over a decade of experience in this arena serving clients all over the world.
With specialists located in seven European locations, the US and Australia, there isn’t a time zone we can’t cover and there are more than a few languages we can speak. This linguistic and geographic spread adds significant benefit to our clients, providing a breadth of expert coverage that would otherwise be impossible to reproduce.
Our service options
Benefits for your administrators and key users
- Support from EPM specialists who understand your EPM environment, applications and processes
- A proactive liaison between your EPM software vendor and your IT partner
Benefits for your end users
- Quick resolution of incidents and service request
- Access to end user training and best practices
Benefits for your IT department or IT partner
- No EPM knowledge and experience required
- Benefit from best practices for sizing and technology choices
Client testimonials
Work with an experienced service organisation
Born over a decade ago out of the need to design, implement, support, and host EPM environments for our stock-listed customers, providing the highest levels of availability and performance, we have built a world-class dedicated managed services support organisation. All services are delivered by our own highly skilled staff members and annually certified against international standards.
inlumi’s internal standards for skills, processes, security and compliance and our need to maintain strict confidentiality for our clients means that we don’t outsource or sub-contract any support activities to external parties. Instead, we work on developing a close relationship with you, ensuring fast and reliable service, through developing an intimate knowledge of your processes and environments, something that we can only achieve thanks to the expertise of our staff.
Do you want to learn more?
Our experts are ready to answer your questions.
