Following the implementation, Domino’s Pizza Netherlands now has a streamlined and centralised planning process built into PBCS. However, it was still necessary for some exceptions or specific requirements particular to an entity to be developed, and there was flexibility in PBCS to cater to this. In fact, one of the benefits of the implementation process was that unknown exceptions were identified, and a decision could be taken on how to address them. During the budgeting process, further exceptions to the process were identified and incorporated into PBCS.
Budgeting was then successfully completed in PBCS. The finance team did a parallel run with their existing process as a comparison. This gave them the confidence to only use PBCS for subsequent quarterly forecasts and annual budgets. Domino’s subsequently invested in more automation of their store modelling, enhanced the Payroll solution to add maximum value to the planning process, and added rolling forecast functionality.
The biggest gain is the fast consolidation of the budget and forecast. Any changes are reflected immediately. This in turn enables quick and accurate analysis. Domino’s could also get rid of a lot of Excel files which were previously needed as part of the planning process. The centralised planning process enabled standard reports to be generated from a single source that are accurate and quickly retrievable when changes are made.